Read a post from a homeowner who said their system was 'too loud' during a test

It was on a general home improvement forum. They said the siren was so loud it scared their dog and they wanted to turn the volume down. I've been doing this for 15 years and that's the whole point. A siren needs to be loud enough to be heard from the street and startle an intruder. If you make it quiet to not upset your pet, you might as well not have one. It made me realize we need to explain this better during the walkthrough. How do you guys handle customers who want to weaken their own system's alarms?

3 comments

3 Comments

the_brian8d ago

Exactly, the whole point is to be loud.

sammartinez8d ago

Yeah, I get that. When I had to get my point across in a noisy room, I just stopped trying to be polite about it. I spoke in short, clear sentences and repeated my main point twice, real direct like. It felt rude at first, but it cut through all the side chatter.

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stellat468d ago

How do you even get heard without sounding like you're yelling over everyone? I had to do that at a family cookout last summer, just kept saying "we need more ice" in the same flat voice until my cousin finally heard me. It's not about being loud like @the_brian said, it's about being a broken record. You drop all the extra words so your point is the only thing left. It feels weird but it works when people aren't really listening.