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Thought that customer service chat was a real person for 3 weeks until I tried the pizza test
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young.michael4d ago
This is like that study where people kept saying please and thank you to ChatGPT because it just felt wrong not to, and honestly the bots got better at sounding hurt when you didn't. We do the same thing with automated phone trees, answering machines, even those self checkout things that thank you by name. Somewhere along the way we just started treating anything that talks back like it has feelings, whether it does or not.
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