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That apology from the chef who yelled at his line cooks actually felt real to me
I'm probably in the minority here, but I watched that whole 12 minute video from the Portland restaurant owner and I think he meant it. He said "I don't just need to hire better people, I need to be a better person" and that hit different because he didn't blame the stress or the service rush. He broke down exactly what he said to that one prep cook back in March, quoted himself word for word, and admitted it was humiliation not discipline. Most apologies I see on this sub are just PR teams typing vague stuff like "I'm sorry if anyone was hurt." This guy named the date, the shift, and the specific insult he threw. He also brought in an outside HR person, not his buddy from the restaurant down the street. I still think he should pay that cook for lost wages, but I don't think he's faking it. Has anyone else actually believed a public apology after the initial pile-on started? Cause I usually assume it's fake until proven real, but this one flipped me around.
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jason_stone5921d ago
Did you catch the part where he brought in that outside HR person? That's what got me, because I had a buddy who worked at a place in Seattle where the owner did a similar public apology, hired some "consultant" who turned out to be his old college roommate... total PR stunt. But this Portland guy, he actually let the HR lady talk to the staff alone, and my buddy's cousin knows one of the line cooks there, said they got a real survey with anonymous options and everything. That's not something you do if you're just trying to save face. I called my friend last night and we watched it together, and even he was like "okay, this is different" and he's the most cynical guy I know about restaurant apologies. Still, the lost wages thing is the real test, if he actually pays that kid, then I'll fully believe it. Until then, it's a strong maybe from me.
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