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Vent: Torn between charging a flat fee or by the hour for my jobs
Some say flat fees keep customers from getting shocked by the bill. Others think hourly is better for tricky stuff, like tracing a bad connection in a crowded board. Where do you stand?
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holly_grant2h ago
Yeah I went through that too, ended up doing a mix. I do a flat fee for the basic job, but my quote always says if we open it up and find a huge mess, it switches to hourly. It keeps the price clear for normal jobs but I don't get burned on the nightmare ones. Clients seem okay with it because they know up front what might change.
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ben3601h ago
How often does that actually happen?
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