My burger was just lettuce and sauce last Tuesday

I ordered a double cheeseburger at the drive-thru on Maple Street, paid $8.50, and drove home. When I opened the box, there was no patty, just two buns with lettuce, pickles, and ketchup. I called and the manager said 'sometimes the meat falls off the grill,' which made zero sense. Has anyone else gotten a completely empty burger before?

3 comments

3 Comments

taylor.william1mo ago

That "meat falls off the grill" excuse is total nonsense. It's just a bad assembly line. Did you actually go back to the location or just call? I'd have driven right back and made them open a new burger in front of me. A picture of the empty bun mess would have been good for a refund too.

xenas161mo ago

Actually worked a grill line for a summer, and patties can totally slide apart if they're too thin or the grill's overloaded. It's a real thing, but it's also a sign they're rushing. A good spot would just make a new one, no argument.

felixlane1mo ago

Ever wonder how many places just tape the box shut and hope you don't complain? A rushed grill means they're cutting corners everywhere, not just with patties. That's how you end up with cold fries and missing toppings on the same order. They bank on most people being too busy to fight it.