My method for fixing home dye disasters without losing the client

I used to dread clients with home color mistakes, but now I see them as a chance to help. By offering a careful color correction and simple aftercare tips, I turn a stressful situation into a win for both of us.

3 comments

3 Comments

willowr965d ago

My neighbor used a box black over her highlights last summer and it turned muddy green. It's like how skipping steps to save time usually creates a bigger mess in the end.

paul875d ago

Yeah patch testing is key every time, even when you're sure. Like last week someone had orange roots from a box black over faded red, did a test strand with a level 7 ash to see if it would grab too gray. Saved us from a bigger mess. For those weird green tones from fading blue, a direct dye remover or a clarifying shampoo soak works better than piling on more color. And always explain the aftercare, like sulfate-free shampoo and cold water rinses, or they'll be back in two months lol.

parkers215d ago

My friend tried to fix her own brassy blonde with a box dye and it went patchy green. Her stylist did a test strand first, then used a color remover gently over two sessions. Now she swears by pro help and proper purple shampoo.