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Rant: That VoIP migration that was supposed to take 2 days and ate my whole month

Signed a client for a simple phone system swap back in March and 3 weeks later I was still untangling their old PBX wiring from 1997. Any other B2B service guys run into a 'quick job' that turned into a nightmare timeline?
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3 Comments
david_reed22
Used to roll my eyes at clients who said "it's just a simple upgrade" but I get it now. That wiring from the 90s is always hiding something.
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olivermason
Has it always been this way with old tech, or are things just getting more tangled as we pile new stuff on top of old? @miasanchez that ceiling spelunking sounds way too familiar, like a lot of jobs I see just hide problems until you poke them.
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miasanchez
Tell me about it. I once had a "quick" cable tray install that turned into me spelunking through a drop ceiling built during the Eisenhower administration. You pull one wire and suddenly you're playing the world's least fun game of 52 pickup with some dead phone lines.
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