That 'AI voice' test failed me on a real customer call last Tuesday

I tried that trick where you listen for robotic pauses or weird breathing to spot bots. A client from Dallas called in with a delivery issue, and I was sure her flat tone and clipped sentences meant she was AI. Turned out she was just exhausted after a 14 hour shift and my 'bot detection' made me short with her. She called me out on it and I felt terrible. Has anyone else had a false positive on a human using the AI tells?

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theas285h ago

Learned this the hard way too. Tired people sound like robots, it's just how it is. Stop playing detective on calls and just be nice. Works way better.

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