For years, I kept quiet about using fake parts... a camera coming back broken now has me telling customers.

3 comments

3 Comments

That camera coming back broken shows the real cost of fake parts. In my experience, they fail at the worst times and upset customers. Being honest now, while hard, is your best move forward.

abby_martinez4d ago

I had fake gear once that broke on people. I told them the truth and gave them real replacements, which saved my rep.

dylan4634d ago

Yeah, that "fail at the worst times" part is so true. It's not just about the broken gear, it's about the customer feeling let down and losing faith for good. Fixing the gear is one thing, but fixing that trust is a whole other job.

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