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Rant: A veteran stylist in Phoenix told me to stop using a certain brand of color remover on bleached hair.
I tried it on a client's level 10 blonde last month and it caused major breakage, costing me over $300 in corrective treatments. Anyone have a safer remover they trust for high-lift situations?
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ward.anna18d ago
My salon in Tucson banned that same remover two years ago after a similar incident. It seems like these harsh formulas get popular online before their real damage is known. I've had much better luck with a gentle, cream-based remover for levels above 8.
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shane_bell18d ago
Our Denver shop switched to a cream remover last year and it cut our damage complaints in half.
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quinnm7718d ago
My buddy's wife runs a salon and she had a stylist use that stuff on a platinum client. It basically melted a section of hair near the crown, like it turned to mush when she tried to comb it. They had to do a major cut and a series of protein treatments for weeks. She said the client was in tears. Now they only use a specific cream remover for anything above a level 8, and they do a test strand every single time.
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