My laminate floor chipped from a dropped mug just like your shale cracked. It's the same story with stuff that looks solid but has weak layers. We build on shaky ground all the time and act surprised when it fails.

It's like when you try to fix one little thing and accidentally break three others. My neighbor tried to stop a door from squeaking and now it won't latch shut at all. People see a tutorial online and just go for it without really knowing the steps. That extra confidence from a five minute video ends up costing more than just calling someone who knows what they're doing.

Did my glue just lose its stick?

But why was the policy so unclear to start with? That kind of vague wording just lets rumors grow. Getting it fixed in writing is what actually stops the next round of gossip.

@lee18, read that a magnet on a string finds lost springs in carpet.