My cheap hostel in Prague turned into a nightmare for a week

Booked a place for $12 a night near the main square, thinking I scored. The first night, the hot water was out. The manager said it would be fixed 'tomorrow'. It wasn't fixed for five days. I had to boil a kettle to wash my hair. The wifi only worked in the hallway, and my room was right next to the noisy common area. Has anyone else had a budget stay go this wrong, and did you get any money back?

3 comments

3 Comments

ericw931d agoTop Commenter

Honestly, that's still better than my friend's hostel in Berlin where the bed literally broke. He got a partial refund after arguing for an hour, but it was only like ten bucks. Sometimes you just have to cut your losses and leave.

charles_baker281d ago

Hold on, why should the hostel pay for a broken bed? Those places get trashed by guests all the time. Your friend probably just got unlucky with a weak frame, and ten bucks back is fair for the trouble. They fixed it, right? Expecting a full refund for a cheap bunk is just being greedy. Would you pay a guest if something broke in your own house?

violag801d ago

Had a similar thing in Budapest with no hot water for three days... I took photos and videos every day and sent them to the booking site's help desk. They ended up giving me a 50% refund for those nights. It's a pain but sometimes you have to push a little.