Hit 500 consistent clients this month and it honestly freaked me out

Tbh I never thought I'd get past 300 regulars, but after 3 years of building trust and referrals, here we are. How do you all manage retention without burning out?

3 comments

3 Comments

lucast812d ago

500 clients and you're not burnt out yet? Man, I think I'd lose my mind trying to keep track of that many coffee orders. Props to you though, that's wild.

tessaperry2d agoTop Commenter

Honestly, the "keeping track of coffee orders" part is the least of my worries, it's more like I've got 500 different ways people want their eggs scrambled. I've got a mental filing cabinet for all of them, but sometimes a client will switch it up and I just smile and nod while frantically trying to remember if they said "soft" or "medium" last time. Most of the time I just guess and hope they don't send it back, which feels like playing egg roulette on a busy morning. Have you ever had to fake your way through a breakfast rush like that?

kellygrant2d ago

Lucas, just write it down in the notebook you keep in your apron pocket.