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One Tuesday in Phoenix broke my service call average record in the worst way
I had this Tuesday in Phoenix last March where I ran 9 calls and every single one had some goofy thermostat issue that looked like a bad compressor on paper. The dispatch data showed high pressure faults across the board, but when I actually got there, three of them were just dead AA batteries in the wireless sensors, and two were from a neighbor's new ham radio setup throwing interference. I spent 6 hours driving between the same five zip codes, and my average call time went from 45 minutes to almost 2 hours because I kept double checking my gauges against the readings. What really got me was the last job, a commercial unit near the airport, where the building manager swore the log showed a 14 degree split that just vanished overnight. Turns out their maintenance guy had typed in the wrong date range on the chart, so the whole anomaly was just a data entry glitch from two weeks prior. Has anyone else had a day where the numbers looked cursed but the actual fix was boring and simple, or is it just me and Phoenix heat making me paranoid?
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brooket434d ago
Nine calls in one day is brutal but the radio thing is what gets me, since AA batteries dying wouldn't usually throw a high pressure fault like that. Sounds more like two separate problems that just happened to land on the same Tuesday.
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