Last Tuesday was a nightmare with a new hydrafacial machine

I've been doing hydrafacials for like 4 years now, so I thought I knew everything. Last Tuesday I got a new machine in and I set it up all wrong. I had the suction too high and the solution dripping way too fast. My first client of the day ended up with these red marks all over her cheeks. I felt so bad and offered her a free peel next visit. What really saved me was my coworker Sarah who showed me the calibration settings I skipped. Has anyone else messed up a new machine on their first try?

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3 Comments

olivia6704mo ago

Look, red marks fade in like a couple hours, so was it really that big a deal?

1

fisher.thomas4mo ago

Seriously @olivia670? You think marks that last "a couple hours" means it's nothing? That's still someone putting their hands on you without asking, and the fact that it disappears fast doesn't erase what happened in that moment.

8

carr.abby4mo ago

Was it really that serious though?

6