Ordered $45 worth of clothes from a fast fashion site and got a bag of literal trash

I was at my kitchen table last Tuesday, unboxing a haul from one of those cheap apps everyone uses. Pulled out a plastic grocery bag with ripped fabric scraps and old receipts inside. No clothes, no packing slip, just garbage. I emailed their support and they offered me a 15% coupon on my next order. Took me 3 weeks and 7 messages to get a real refund. Has anyone else gotten straight up junk from these places?

3 comments

3 Comments

the_alex3d agoMost Upvoted

I ordered a dress from one of those apps back in January and the package showed up with a crushed box and a t-shirt that had a cigarette burn hole in it. Your story is worse though, a bag of actual trash is next level. The support bots there are useless, they just copy and paste the same script until you basically spam them with screenshots and threats. I've seen unboxing videos where people get random used shoes or half empty makeup bottles too. Makes me wonder if their return process is just a scheme to pocket your money. What did you end up saying to finally get them to cave?

jordan_hill3d ago

At least I got a free trash bag out of it, silver linings I guess.

violag803d ago

Waited years before ordering from those apps because everyone said they were fine... figured I was just being paranoid. Then I got a package that was literally someone else's returned swimsuit with the tags still on it, all wrinkled and smelling like bleach. That was the moment I realized these places don't even bother checking what's in the box before they ship it out. Now I only buy from sites with real storefronts, even if it costs a bit more.