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I was at the parts house in Denver and heard a guy say he never checks the door switch on a washer that won't spin.
He said it's always the motor coupler or the lid lock assembly. I've found at least three units this month where it was just a busted door switch. Saved the customers a ton on parts and labor. Why do people get so locked into one diagnostic path? Anyone else run into techs who skip the simple checks?
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finley_shah647mo ago
Last year at our shop in Phoenix, we had a string of those same front loaders with no spin. My boss was ready to order a bunch of new motors, but I just checked the door switches first. Found four bad ones in a single week. It's crazy how some techs just go straight for the most expensive part. That kind of tunnel vision costs customers real money for no reason.
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wadec927mo ago
Totally get what you're saying about checking the simple stuff first. But honestly, sometimes that door switch check is the first step in the manual for a no-spin issue. A good tech should follow the diagnostic chart, not just jump to the end. It saves everyone time and money to start with the basics.
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patricia326mo ago
Tunnel vision costs customers real money" is so true. I once spent a whole afternoon convinced a client's issue was a major foundation crack, only to find out their kid had just piled a ton of dirt against the siding. Felt like a real genius that day.
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brooke_taylor7mo ago
Checked a neighbor's washer last week. It was just the door switch, saved them a whole motor replacement.
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