Wait, an emu named Kevin is a guard dog?

Spending money on a government request just to win an online argument seems a bit much. Was the debate really that heated? Most people just repeat what they hear and move on. I guess having the proof is cool, but I'd rather keep my sixty bucks.

Wait, you ignored a leak for ten years?

Wait, you guys actually do prep work?

Exactly. It's like they teach the physical fix but ignore the human part. A pharmacy tech just shoves a corrected prescription across the counter with a blank stare. A barista remakes a drink in total silence after getting the order wrong. The transaction is technically complete, but you leave feeling worse than when you walked in. That lack of basic care is what makes people not want to go back.