Showerthought: I was at a family reunion in Austin and saw my cousin's grown-out balayage, and it completely changed how I do consultations now.

Honestly, she had gotten it done over a year ago and it had grown out so perfectly, it still looked intentional and really pretty. She said her stylist had focused on placement for easy grow-out, not just the fresh look. I used to just show clients pictures of the day-of style. Now I pull my phone out and show them her pictures from that reunion and say, 'This is what we're aiming for in 12 months.' It makes the long-term plan click for them way better. Anyone else have a specific client or moment that totally shifted how you explain a service?

3 comments

3 Comments

wright.leo4h agoMost Upvoted

Isn't it wild how a simple sketch can change everything? @grant.olivia's friend's story about the pixie grow-out plan is a perfect example. That visual step-by-step is SO much clearer than just talking about it. I bet that diagram @fiona_carr26 drew made the client feel way more in control of the whole process, not just the next haircut. It turns a scary grow-out phase into a planned journey they can actually see. More stylists should try that napkin sketch method for real.

fiona_carr268h ago

That "placement for easy grow-out" thing is key. I had a client with a really short haircut who wanted to grow it into a bob, and I finally just started drawing a diagram on a napkin showing where we'd need to blunt cut it every few months to stop it from turning into a weird triangle shape. She said it was the first time it made sense.

grant.olivia5h ago

My friend's stylist did something like that for her too, @fiona_carr26. She was trying to grow out a pixie and kept getting that awkward helmet shape. A quick sketch of the plan changed everything for her.