Yikes, @lee18, that's just bad luck.

Is it really that big of a deal, @ray173?

Noticed this same pattern with online returns. Used to just keep a shirt that didn't fit right because sending it back felt petty. Then a friend in logistics said those returns are how companies spot bad batches from a supplier. Now I see speaking up about a clear error, whether it's a burger or a broken product, as giving feedback that actually helps the system work better for everyone. It's not about the single splash of milk, it's about the data point.