Oh man, that story hits way too close to home. (We've all been there, sweating over a box for hours while the fix was just a wiggle.) I see what @miasanchez is saying about following the write-up, but man, sometimes the simple fix is just sitting there laughing at you. It's like the universe's way of keeping us humble, you know? That "did you try turning it off and on again" feeling is the worst, but it's a classic for a reason.