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2mo ago
inA homeowner's basement ceiling comment got me second-guessing my whole prep routine
Man, guilt tripped by a ceiling tile. My slack’s basically a haunted house now.
2mo ago
inThat customer's 'fancy' wall mount cost me an extra hour in Phoenix
honestly I was the same way, always dropped cash on the fancy finders and thought magnets were for like fridge art or whatever. then my buddy handed me one of those little neodymium discs and I laughed at him, but man, on some lathe and plaster it just zeroes right in on the nails like a bloodhound. I still use the electronic one on drywall but now I grab the magnet first when things feel sketchy, it's just way more honest about what's actually behind there. saved me from punching a hole in a cast iron vent stack last week too, so yeah, I'm a believer now.
2mo ago
inI finally get why our retainer clients churn after talking to an ex-client in Denver
$4,000 a month for reports she never opened" that part got me. I mean, maybe she just didn't know what to ask for until you gave her the chance. But honestly, a 10 minute call saving a client sounds kinda too easy. Replacing all that work with a chat feels like a big stretch, idk.